The “Know Your Customer” Approach
One cybersecurity company has decided to adopt a no-compromise approach to customer privacy in what they call the know your customer approach (KYC).
SaltDNA was founded on the ethos of “giving control to legal organisations, allowing them to trust the technology they use, with the promise that their information is private.” By adopting the KYC policy, SaltDNA have rejected approaches for customer information from many companies around the world, including Australia, when that company has been unable to satisfy their stringent KYC assessment. It remains to be seen how Australian law enforcement and intelligence gathering agencies will react to this ‘no compromise approach.
“An order by the Australian Government or its agencies for SaltDNA to comply with these latest regulations would greatly compromise the core tenets of SaltDNA’s enterprise security: Privacy and Security. Globally, the government and defence market is a key industry for SaltDNA, and we understand first-hand the important role that these organisations have in providing offline and online security for their population.” To that we say, well done.
Where to from Here?
Several years back Sydney thought it was bringing to bear a great idea. Build more apartments blocks. Hundreds of them, no thousands of them – everywhere! It was a great idea at the time but no one seemed to have given adequate thought to what the city might like to live and drive around in years later. Sure the economy grew but hindsight tells us that some areas are so densely packed, you could say that Sydney has become morbidly obese. Why because what seemed like a reasonably harmless and potentially beneficial idea turned into a bit of a monster: unchecked, rampant high-rise commercial developments as far as the eye can see.
You could say, things got a little out of control – it happens.
Well, much like Sydney, the power base in Canberra have clearly been acting with only the present in mind. There’s very little consideration for the direction and consequences of this Bill moving into the future.
Unlike the Sydney example, we clearly do not have the benefit of hindsight at our disposal. So, we are now in unchartered waters. How deep is it? Are their sharks? What happens if the weather turns nasty?
If trouble is brewing because of the anti-encryption laws, we need to voice our concerns. It may well be up to each of to address this concern because personal and commercial privacy and security is important.